I'd appreciate some help - I can't even find a human person to talk to and try to get this resolved. I'm the sole 'owner' of the account, no one else has access to it. How do I contact someone to get that (possibly compromised) email address changed, so I can access my Dropbox account again? I can show the receipt as it was just renewed for the year. I've had this Dropbox account and email address for about eight years now - and I pay for premium. So to be on the safe side - I went to log into my Dropbox account like I normally do - manually entering my email address and password - and Dropbox - for the first time I might add -says they sent me a verification code - to the email address I cannot access. I don't know if my account was compromised or not. The code didn't work - when I tried again, they blocked my access. Yesterday, Gmail blocked my primary account access - long story short: I went to sign in, and they said they didn't recognize my device, and sent me a passcode to my backup email address. It's not set-up to Gmail as an automatic sign-in.

I always enter in my information manually. The Team member will receive a confirmation message and given the option to download the desktop version of Dropbox or use the link to access the Dropbox account online.įor a comprehensive list of the all articles related to Dropbox, go to the Table of Contents.I can't access my Dropbox account using my email address. Provide each team member with: i) the password you created when adding them as members and ii) the following instructions so they can access their Dropbox account.ġ) Login to your email account associated with your Dropbox accountĤ) A new window opens, pre-populated with your personal informationĥ) Enter the password provided by your Team AdminĦ) Tick the ‘I agree to the Dropbox terms’ checkbox

Team members will be required to provide personal information that is linked to their team’s Dropbox Account

First time access to your Dropbox account must be through the email inviteĢ. This is a super alternative to try and do email large file attachments. New team members should note the following at initial login:ġ. The recipient doesnt even need a Dropbox account. Modified on: Sat, 30 Jan, 2021 at 9:18 AM Solution home Communication and Collaboration DropBox 10 How to: Login to Your Dropbox Account

Dropbox account log in